Communication Policy

Last Updated: Aug 9th 2025

SMS Terms & Conditions

Program Description

Text Communication (the “Program”) is offered by Digital Data Designed LLC (“we,” “us,” or “our”). We use 10‑digit long code (10DLC) phone numbers to conduct two‑way transactional messaging — primarily responses to direct customer‑initiated messages, plus service coordination and account/support messages.

Opt‑In & Consent

By engaging us via SMS (or by providing consent verbally or through a form), you agree to receive SMS/MMS messages from Digital Data Designed LLC at the mobile number you provided. Consent is not a condition of purchase. Message frequency varies based on the needed responses to direct customer‑initiated messages.

  • Msg & data rates may apply.
  • You can opt out at any time by replying STOP. We also honor STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
  • For help, reply HELP or contact us at support@dddesigned.com. By opting in to the Program, you agree to receive recurring SMS/MMS messages from [Company] at the mobile number you provided. Consent is not a condition of purchase. Message frequency varies by user.
  • Msg & data rates may apply.
  • You can opt out at any time by replying STOP. We also honor STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
  • For help, reply HELP or contact us at support@dddesigned.com or 513-279-8833.

Opt‑Out Instructions

You may cancel at any time by texting STOP to 513-279-8833. After you send STOP, we will send a confirmation SMS to confirm you have been unsubscribed. You will no longer receive text messages from us unless you opt in again.

Help Instructions

If you are experiencing issues, reply HELP for assistance, or contact support@dddesigned.com or 513-279-8833. You may also visit https://www.dddesigned.com/contact.

Eligibility

The Program is intended for U.S. subscribers. You must be the account holder or have the account holder’s permission to enroll. You represent that you are at least 18 years of age (or older if required by your jurisdiction). If you are under 18, you represent that you have parental consent.

Carriers & Delivery

Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your wireless service provider and is outside of our control.

Cost

We do not charge a fee to participate, but standard messaging and data rates from your mobile carrier may apply.

Supported Carriers

Major U.S. carriers are supported, including AT&T, Verizon, T‑Mobile and others. Availability may vary by carrier and device.

Changes to Terms

We may modify or suspend the Program or these Terms at any time. We will post updates here with a new “Last updated” date. Your continued participation after changes constitutes acceptance.

Contact Us

Digital Data Designed LLC
Address:
 4025 Schoenling Rd, Okeana, OH 45053
Email:
 support@dddesigned.com
P
hone: 513-279-8833
Website:
 https://www.dddesigned.com

Links

SMS Privacy Policy

Information We Collect

  • Identifiers: Mobile phone number, device metadata, time/date of messages.
  • Message Content: Incoming and outgoing SMS/MMS content where necessary to deliver the Program and respond to your requests.
  • Preference Data: Opt‑in/opt‑out status, consent records, and message interaction history.

Information We Collect

  • To send and receive SMS/MMS messages you request or that you consent to;
  • To provide support when you text HELP;
  • To monitor, prevent, and detect spam/fraud/abuse;
  • To maintain opt‑in/opt‑out and consent logs required by carriers;
  • To improve Program performance and deliverability.

Sharing & Disclosure

  • Service Providers that process messaging on our behalf (e.g., messaging platforms, carriers) under contractual confidentiality and use limitations;
  • Carriers and Aggregators for routing and compliance;
  • Authorities if required by law, regulation, or legal process.

Data Retention

We retain consent and messaging logs for as long as required to operate the Program, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

You can opt out at any time by texting STOP (we also honor END, CANCEL, UNSUBSCRIBE, and QUIT). For help, text HELP or email support@dddesigned.com.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect SMS data. No method of transmission or storage is completely secure.

State Privacy Rights

Depending on where you live, certain U.S. state privacy laws may grant you rights over your personal information. States with comprehensive privacy laws currently include (among others) California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Delaware, Montana, Tennessee, Indiana, and Iowa. Your rights may include the ability to:

  • Access the categories and specific pieces of personal information we maintain about you.
  • Delete personal information, subject to exceptions (e.g., security, legal compliance).
  • Correct inaccurate personal information.
  • Portability: obtain a copy of personal information in a portable format.
  • Opt out of certain processing, including sale of personal information, sharing for cross‑context behavioral advertising (CA) / targeted advertising (other states), and certain types of profiling.
  • Limit use and disclosure of sensitive personal information (CA).
  • Appeal our decision if we deny your request (where required).

How to Exercise Your Rights

  • Submit a request by emailing support@dddesigned.com with the subject “Privacy Rights Request” and tell us which right(s) you want to exercise.
  • We will verify your identity using information reasonably related to your account or prior interactions (e.g., confirming your mobile number or recent message details). Authorized agents (e.g., for CA residents) may submit requests with proof of authority.
  • We will respond within the timeframe required by your state law (typically 45 days, with a possible 45‑day extension where permitted). If we decline your request, you may submit an appeal by replying to our decision email with “Privacy Appeal” in the subject line.

Sale/Share/Targeted

We do not sell personal information and do not engage in cross‑context behavioral advertising for our SMS Program. If that changes, we will update this Policy and provide a “Do Not Sell or Share My Personal Information” link and/or a “Your Privacy Choices” link as applicable.