…
DDD Phone
DDD Phone+
Core Features
Extensions
✓
✓
Call Parking / Pickup
✓
✓
Busy Lamp Field (BLF)
✓
✓
Inbuilt SBC to deploy offsite phones
✓
✓
Voicemail
✓
✓
Easy Backup and Restore
✓
✓
VMware / Hyper-V / KVM
✓
✓
Voicemail Transcription
–
✓
Custom FQDN
–
✓
Custom SMTP Server
–
✓
Productivity
Auto Attendant / Digital Receptionist
✓
✓
Integrated Fax Server
✓
✓
IP phone provisioning in network / cloud
✓
✓
Plug & Play Phone Provisioning
✓
✓
Phone Directory
✓
✓
Headset Integration
✓
✓
Video Conferencing
Polls
✓
✓
PDF Sharing
✓
✓
Whiteboard
✓
✓
Video Conference Dial-In
–
✓
Participants (concurrent)
25
100
Advanced Features
Call Logging
✓
✓
Click2Call / Click2Meet
✓
✓
Escalate Chat to Call
–
✓
Call Recording
–
✓
SLA Alerting
–
✓
Switchboard
–
✓
Wallboard
–
✓
Callback
–
✓
Barge in / Listen in / Whisper
–
✓